How to Claim

Customer Protection Insurance

 

Steps to follow

 

Complete the relevant claim form for each type of claim

 

Attach the required documents (as detailed below)

 

Send the relevant documents to RCS, either by email or via fax (021 597 4725). Once we have received your claim documents, it will take 2 -3 weeks for us to assess your claim and provide a response.

 

 

Retrenchment Claim

 

Claim Form

 

Certified Retrenchment Letter on company letterhead

 

UI 19 Form

 

Affidavit

 

 

Death Claim

 

Natural Death:

 

Claim Form

 

Certified Death Certificate & B1 1663 Form

 

 

Unnatural Death:

 

Claim Form

 

Certified Death Certificate

 

 

Permanent Disability Claim

 

Claim Form

 

Certified Boarding Letter

  

 

Temporary Disability Claim

 

Claim Form

 

Doctors Sick Note (including number of days booked off)

Retrenchment Claim

 

  1. Completed Claim Form
  2. Certified Retrenchment Letter on company letterhead
  3. UI 19 Form
  4. Affidavit

Death Claim

 

Natural Death:

  1. Completed Claim Form
  2. Certified Death Certificate & B1 1663 Form

 

Unnatural Death:

  1. Completed Claim Form
  2. Certified Death Certificate

 

Permanent Disability Claim

 

  1. Completed Claim Form
  2. Certified Boarding Letter

Temporary Disability Claim

 

  1. Completed Claim Form
  2. Doctors Sick Note (including number of days booked off)

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