Card Protection Plan

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Cover underwritten by Guardrisk Insurance Company Limited – an authorized financial services provider (FSP75) and licensed non-life insurer

To read the terms and conditions click on  Policy wording

Card Protection Plan

Our Card Protection plan covers unauthorised transactions so that you don’t have to, as well as card replacements, for only R 15 per month.

  • Cover for unauthorised use of your store card is limited to R20,000 in an annual period
  • Card replacement – limited to 3 replacements in an annual period
  • Premium only R15 per month which is conveniently billed to your store card
  • The premium is subject to review once every calendar year. You will be notified of any premium increases 31 days before any increase takes effect.

Premium

* Terms and Conditions apply.

Conveniently charged to your RCS Store Card.

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How To Claim

To claim, complete the relevant form, attach the required documents, and send to claims@rcsgroup.co.za. We will assess your claim as soon as possible and get in touch with you for you.

Card Protection Plan Claim

You will need for following documents to claim:

  • Completed and signed Claim Form
  • Certified ID of account holder
  • Affidavit in the event that the ID is lost

Send these documents to: claims@rcsgroup.co.za

Want To Know More?

Insurance - What is Customer Protection Insurance?

Customer Protection Insurance (CPI) is insurance that will provide the following cover:

  • Death & Permanent Disability – covers the outstanding balance of your account;
  • Loss of Income & Temporary Disability – covers up to 12 months’ instalments

Cover is underwritten by Guardrisk Life Limited, an authorised financial services provider (FSP76) and a licensed life insurer and by 1Life Insurance Limited, an authorised financial services provider (FSP24769) and a licensed life insurer

Please see our Terms and Conditions for more information.

How do I apply for Customer Protection Insurance?

For your protection Customer Protection Insurance is offered where you have an approved store card and/or loan with RCS. You have the right to waive the Customer Protection Insurance offered by us and to substitute it with a policy of your own choice, which covers the same benefits and which policy must then be ceded to RCS with written directions as stated in the National Credit Act. Customer Protection Insurance is optional on all credit cards. For more information contact the insurance team on 0861 729 727, or policies@rcsgroup.co.za 

Cover is underwritten by Guardrisk Life Limited, an authorised financial services provider (FSP76) and a licensed life insurer.

Cover is underwritten by 1Life Insurance Limited, an authorized financial services provider (FSP24769) and a licensed life insurer.

If you have further queries, please contact RCS Insurance on 021 597 4000/0861 729 727 or email policies@rcsgroup.co.za.

How do I submit a claim?

Visit our How to Claim section, and follow the easy steps.

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Have a question?

Email Cta

Send an email to

policies@rcsgroup.co.za

Contact Cta

Contact RCS on

0861 729 727 or 021 597 4000

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