Insurance FAQ

Frequently Asked Questions

Who is RCS?

RCS is a registered consumer finance and authorised financial services provider that offers financial services to suit your lifestyle needs – including cards, loans and insurance.

What is Customer Protection Insurance?

Customer Protection Insurance (CPI) is insurance cover that will, depending on your credit product, cover your outstanding balance (or a portion of the outstanding balance) in the event of death, permanent disability, temporary disability or retrenchment for a nominal monthly premium. Click here for more information.

How do I apply for Customer Protection Insurance?

Customer Protection Insurance is mandatory when taking out a new RCS Card or RCS Loan and the premium for CPI is automatically included in your monthly Card or Loan product instalment

What is Accidental Death Cover?

Accidental Death Cover provides financial protection to your family in the event of your accidental death, by providing them with a lump sum cash payment.

How do I apply for Accidental Death Cover?

Call us on 0861 SAY RCS (0861729727) and we will arrange the cover for you

What is Motor and Home Cover?

Motor and Home Cover covers your personal belongings against events like fire, theft and damage

How do I apply for Motor and Home Cover?

Call us on 011 037 9027 for a quotation, or SMS “RCS” to 31463, and we’ll call you back!

How do I submit a claim?

Visit our How to Claim page, and follow the easy steps.

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