Income Protection Plan

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Features

Cover underwritten by Guardrisk Life Limited, an authorized financial services provider (FSP76) and licensed life insurer.

To read the terms and conditions click on Policy wording

How To Claim

To claim, complete the relevant form, attach the required documents, and send to claims@rcsgroup.co.za. We will assess your claim as soon as possible and get in touch with you for you.

Income Protection Benefit Claim

  • Completed and signed Claim Form
  • Certified ID of account holder
  • Certified copy of a letter from the hospital confirming admission and discharge/release from hospital
  • Certified copy of the hospital account clearly indicating the exact period of hospitalization and the reason therefore
  • If claim submitted after the 3 (three) month period, an affidavit which explains the reason for delay

Send these documents to: claims@rcsgroup.co.za

Family Provider Benefit Claim

  • Completed and signed Claim Form
  • Certified ID of deceased
  • Certified Death Certificate
  • Registration of Death (DHA1663)
  • Certified affidavit and or copy of accident report
  • Certified ID of claimant/beneficiary
  • Claimant/Beneficiary certified bank statement not older than 3 (three) months
  • If claim submitted after the 3 (three) month period, an affidavit which explains the reason for delay

Send these documents to: claims@rcsgroup.co.za

Want To Know More?

Insurance - What is Customer Protection Insurance?

For your protection we offer Customer Protection Insurance to take care of the debt obligation on your Store Card.

Benefits:

  • Death – covers your outstanding store card account balance
  • Permanent Disability - covers your outstanding store card account balance
  • Loss of Income – covers up to 12 months’ store card account instalments
  • Temporary Disability - covers up to 12 months’ store card account instalments

 

DISCLAIMER

Customer Protection Insurance is underwritten by Guardrisk Life Limited, an authorized financial services provider (FSP76) and a licensed life insurer, and administered by RCS Cards (Pty) Limited, an authorized financial services provider (FSP44481).

Please see our Terms and Conditions for more information

How do I apply for Customer Protection Insurance?

For your protection Customer Protection Insurance is offered where you have an approved store card and/or loan with RCS. You have the right to waive the Customer Protection Insurance offered by us and to substitute it with a policy of your own choice, which covers the same benefits and which policy must then be ceded to RCS with written directions as stated in the National Credit Act. Customer Protection Insurance is optional on all credit cards. For more information contact the insurance team on 0861 729 727, or policies@rcsgroup.co.za 

 

DISCLAIMER
Customer Protection Insurance is underwritten by Guardrisk Life Limited, an authorized financial services provider (FSP76) and a licensed life insurer, and administered by RCS Cards (Pty) Limited, an authorized financial services provider (FSP44481).

 

If you have further queries, please contact RCS Insurance on 021 597 4000/0861 729 727 or email policies@rcsgroup.co.za.

How do I submit a claim?

Visit our How to Claim section, and follow the easy steps.

View More FAQs How to Complain Compliance Contact Us

Have a question?

Email Cta

Send an email to

policies@rcsgroup.co.za

Contact Cta

Contact RCS on

0861 729 727 or 021 597 4000

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